Support

No. You sign up for Remi with your email or Google account; a Spotify account isn't required. To detect the track automatically, all you need is a supported music app (Spotify, YouTube Music, Deezer, Apple Music, Tidal, SoundCloud, and others) open and playing.

Yes. Remi is offline-first — memories are stored on your device first, then synced with the server once you're back online. You can keep capturing memories even with no connection.

No. Location sharing is entirely optional. If you don't grant permission, memories are saved without a location. You can change the permission later in your Android/iOS settings.

Every memory has three privacy levels:
Private: Only you
Friends: Only the people on your friends list
Public: All Remi users (visible in discover and on the map)

If you sign up with email, your password is never stored as plain text — only as an irreversible hash (BCrypt), so not even we can see your actual password. If you sign in with Google, your password is never shared with us; Google handles the verification.

In the app, go to Settings → Delete Account. For details, see the Account Deletion page.

When you block someone: your mutual friendship is removed, pending requests are cleared, neither of you can see the other's profile, feed, or comments, and you can no longer message each other. You can remove a block under Settings → Privacy → Blocked People.

You can only message people you're mutually friends with, one-on-one. Messages are encrypted in transit with HTTPS, but they are not end-to-end encrypted — so don't share anything that needs to stay private over Remi. You can report a message that bothers you, block a user, or turn off message notifications in Settings. For details, see the Privacy Policy.

Yes. In the app, under Settings → Export my data, you can download your profile, memories, messages, and other data right away. If you prefer, you can also send your GDPR/KVKK request to remithememory@gmail.com.